Expired Registration Recovery Policy

Domains that are set to manual renewal receive renewal notifications 90 days, 60 days, 30 days, 7 days, 2 days and 1 day before expiration.  Customers wishing to manage their volume of email notifications may opt out of these notifications with the exception of the last one, which is always sent.  The notification preferences may be configured from  Account Notifications

Domains that are set to auto renewal receive a renewal reminder 1 week before the expiration date.  Provided that a valid payment method is on file, the domain will auto-renew 1 day before expiration.  If the payment method fails, customers receive 1 notification that their payment method failed.

Domains that are expired may at our discretion be granted a grace period. During this time, the DNS of the domain is updated, thereby disabling the customer’s host records.  To restore the prior DNS settings, the customer must renew the domain or complete a transfer the domain to another registrar.

After the discretionary grace period the customer’s domain is deleted from their account. In most cases, deleted domains may be recoverable for up to a total of 69 days after the expiration date.  In the case, where the domain are still eligible to be recovered a restoration fee is assessed.