Epik Support

Incoming and Outgoing Mail Server information

When connecting your Epik-hosted email to an email client application, you’ll be asked to set the Incoming and Outgoing Mail Server information, which tells the email client the server that’s going to use to send and receive email.

For Web or Email Hosting:

Log in to your cPanel account and navigate to Email Accounts. Next to your created email address, click Connect Devices. On this window, you’ll be able to see the configuration settings for your email.

For Site Builder Hosting:

On your Domain Dashboard, hover over the blue cylinder next to your domain to reveal your plan. Next to Emails, click Manage Emails. Click Settings next to your email, which will reveal the configuration settings.

Example of details:
Username: user@yourdomain.com
Password: Use the email account’s password.
Incoming Mail Server: mail.yourdomain.com | Port: 993
Outgoing Mail Server: mail.yourdomain.com | Port: 465
Encryption Method will be SSL/TLS for most clients.

Note: If you chose POP3, don’t forget to change the Incoming Mail Server Port to 995.