If your wire transfer didn’t arrive or your account wasn’t credited for a domain sale with Epik, you should reach out to a member of our Support Team. You can contact us via email at support@epik.com, or by phone at (737) 301-5923. We also offer chat support on our website at www.epik.com.
In your communication, provide as much detail as possible about the transaction, including the domain name, the sale price, the date of the transaction, and any other relevant information such as your wire transaction reference code. This will help us to investigate the issue and resolve it as quickly as possible.
If you’re contacting us via email, it’s a good idea to include “Wire Transfer Issue” or “Account Credit Issue” in the subject line to ensure that your message is directed to the right team.
Remember to keep any communication or documentation related to the transaction until the issue is resolved. This can include emails, transaction receipts, or screenshots of your account dashboard.