Epik Support

How to fix 404 errors

404 Errors is a standard browser error response that means the page, directory, or content was not found on the...

Published: July 31, 2023

How to fix Error Establishing Database Connection

Error Establishing Database Connection is a WordPress error that indicated that there's an issue in connecting to the MySQL database....

Published: July 31, 2023

How to fix Connection Timed Out

Connection Timed Out is a browser error that means the connection to the server is taking too long to be...

Published: July 31, 2023

WordPress Posts vs Pages

Posts and pages contain the actual content of your website. While they appear similar and work inside WordPress in a...

Published: July 31, 2023

How to request a refund

All refund requests and eligibilities can be found in Epik's Refund Policy. To request a refund, contact support by submitting...

Published: July 31, 2023

What is Epik’s Grace Period?

Epik offers its customers a 30-day grace period for domain registrations, starting on the domain's expiration date. During this period,...

Published: July 31, 2023

How to set up an email account in Blue Mail for Android

Firstly, download the app by opening the Google Play Store and searching for Email Blue Mail – Calendar & Tasks....

Published: July 31, 2023

How to add funds to In-Store Credit balance

1. Log in to Epik.com. 2. From your Dashboard, click Top Up in the Account Balances section. 3. Input the...

Published: July 31, 2023

Expired Registration Recovery Policy

On Aug. 31, 2013, ICANN adopted the Expired Registration Recovery Policy (ERRP), which requires registrars to disclose important information to...

Published: July 31, 2023

How to set up an email account in Outlook for Android

Firstly, download the app by opening the Google Play Store and searching for Microsoft Outlook. When done installing, open the...

Published: July 31, 2023

What to do if the payment is flagged as potential fraud

Epik has solid anti-fraud systems in place to prevent any transactions that might be considered suspicious. There's a series of...

Published: July 31, 2023

Are there withdrawal fees?

Yes. In addition to the marketplace fees, you may incur in payment processing fees.   Fee Structure Fee Explanation ACH...

Published: July 31, 2023

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