Epik Support
What’s the difference between IMAP and POP?
IMAP (Internet Messaging Access Protocol) and POP3 (Post Office Protocol) are email protocols that let you access and read your...
Published: July 31, 2023
Promos and discounts
All current promotions can be found on the Promos page: https://www.epik.com/promos/ For flash coupon code offerings, make sure to check...
Published: July 31, 2023
Where to manage payment settings?
You can manage your Credit Card settings and In-Store Credit* information directly through your Account Profile, in the Financial section....
Published: July 31, 2023
How to set up an email account in Blue Mail for Android
To set up an email account in Blue Mail for Android, follow these steps: Open BlueMail on your Android device....
Published: July 31, 2023
Are there withdrawal fees?
Yes. In addition to the marketplace fees, you may incur in payment processing fees. Fee StructureFeeExplanationACHFreeUS Based Accounts onlyWire$20 US...
Published: July 31, 2023
How to request a refund
The eligibility criteria for all refund requests can be found in Epik's Refund Policy, which can be accessed by clickingHERE....
Published: July 31, 2023
How to add funds to In-Store Credit balance
Log in to Epik.com. From your Dashboard, click Top Up in the Account Balances section. Input the amount you wish...
Published: July 31, 2023
How to set up an email account in macOS
Go to the Mail app on your Mac. Click the Mail menu, then select Add Account. Select Other Mail Account,...
Published: July 31, 2023
Mail Client Automatic Configuration Scripts – Apple
Apple users can get an automatic configuration script that will sync any device’s default iOS or macOS mail app with...
Published: July 31, 2023
Incoming and Outgoing Mail Server information
Are you setting up your email client with your new Epik email address and have no idea what information you...
Published: July 31, 2023
How to set up an email account in Outlook for Android
To set up an email account in Outlook for Android, follow these steps. Open the Outlook for Android app. If...
Published: July 31, 2023
What to do if the payment is flagged as potential fraud
First, STOP COMMITTING FRAUD – just kidding, just kidding... Epik has solid anti-fraud systems in place to prevent any transactions...
Published: July 31, 2023